Welcome to the Maine Knights of Columbus Support Portal

Please use this portal to report problems with your browsing experience with the maineknights we site, to request information updates/corrections, OR to request/suggest new features.

When reporting problems, please include as much information as possible. Important items include, [device] computer, phone, tablets; [operating system] Windows, Mac, Android, iOS; [browser] MS Edge, Firefox, Chrome, Brave Safari, etc. Also please include a link or description of the page you experienced problems with

Please login or create an account to access the Customer Support Portal

Remote tool

Remote Help Tool
Note: Only download this tool if instructed by the communications director while on the phone with him.

Change Log

***First person to create a Support account – Joseph Murphy
***First new page editor – Dave Roy – Council and Membership Retention
***Councils hosting web pages with maineknights – 2851, 1873, 2524

Create DD email accounts
Manage DD portal accounts adjusting email to new DD accounts.
Email individual DD’s with instructions and credentials to DD tools
Redesign footer section for clarity and navigation

Convert email forwarders to full email addresses for SO and DD.
Repopulate email groups with updated email addresses.
Update distribution points with new addresses.
Email SO updated email lists and directions for Me Officers Online
Work to improve post type/featured image views.
Create new Special Olympics page
Attempt to work with provided SO images in Directory
Investigate ‘click to view’ for connections directory.
Added link to full SO Directory to main page

Old FIA pages failed to forward. Applied 301 forwarding
Council 334 – recover reports prior to June 21 change-over
Change/recover service account(s) for FIA report logging
Council 15791 – recover reports EO Feb to present.
Create Council and Membership Retention page with author and train in basics.

FIA report boundary dates updated. Corrected some field calculations. Restored access to Maine Year FIA Summary page.
Created routing for FIA Directors to receive FIA reports. – Email notice sent to directors.
Update DD email forwarders.
Add tools to State Planner page.
Correct reported spelling error.

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